Privacy Policy
This Privacy and Cookie Policy was last updated January 2022.
The information we collect
When you visit our website or when you use the contact form on our website Castlelake will collect and process certain personal data about you. Castlelake is the controller of that data.
When you use our website, we will collect and process the following information:
- IP address
- Information about your browser and your movements and behavior on the website
- Any information sent by you to us via the website.
We also:
- Use Google Ads’ phone call tracking to anonymously track if an ad in Google Ads results in a phone call. Call length is recorded, but not the contents of the call.
- With Google Analytics and Google Ads a cookie is placed in the user’s browser which may put them in a list which we remarket to (e.g., show banner ads to them as they browser other websites on the Internet).
What do we do with your information
We may use your information for analytics data to improve our website, our products and services - see more about cookies below. The legal basis for Castlelake’s processing of your IP address and information about your behavior on the website is our legitimate interest in generating useful statistics that give a fair view of the use of our website, see Article 6(1)(f) of the General Data Protection Regulation.
We process the personal data sent by you through the website in order to reply to your request, including sending you information about our products and services in accordance with applicable legislation. The legal basis for the processing of personal data is the necessity for the performance of a contract or steps taken at the request of the data subject prior to entering into a contract, see Article 6(1)(b) of the General Data Protection Regulation or our legitimate interest in replying our customers or potential customers, see Article 6(1)(f) of the General Data Protection Regulation.
All your personal data will be treated in confidence and will only be used in compliance with the purposes stated above.
Disclosure to third parties
Generally, we will only share personal data with our contracted service providers and advisors. Any sharing of personal data will take place in compliance with applicable data protection legislation. We will never sell personally identifiable information about you to a third party.
Your IP address will be submitted to our business partner, Google Analytics, who will process it to generate statistics on the use of our website. Google Analytics will act solely on our behalf and must not use the information for its own purposes.
Information we keep
Generally, we may keep your contact information and your request as a part of our customer file or potential customer file. Castlelake will not retain information about you for longer than necessary in relation to the purposes for which they are processed.
The data stored in cookies are deleted as specified below.
Your rights as a data subject
You may, at any time, request information about the data that we have collected about you. You are also entitled to ask for any inaccurate data to be corrected, deleted, or usage restricted. Please contact us if you wish to obtain insight into your personal data or if you have any other concerns related to your data.
Cookie Policy
What is a cookie?
Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website. Cookies are used by most websites, and they make it possible for the website to recognize your computer/IP address and gather information about which pages are visited by your computer, in addition to the duration and timing of your visit. Some of this information is anonymous, and some can be used to identify your browser data. Cookies containing personal data will only be used for the specific purposes stated above.
Cookies on castlelakeaviation.com
Castlelake uses cookies on this website in order to generate statistics about how people use our site, and to improve the functionality and user experience of our website. The cookies that we use fall within the following categories: “Functionality Cookies”, “Statistics Cookies” and “Marketing Cookies”.
Functionality Cookies are placed on the visitor’s device to provide a consistent user experience. Cookies in this category are used to help remember the visitor’s preferences (i.e. languages, destination etc.).
Statistics Cookies are used to collect data on how the website is being used. This data is used by Castlelake to help optimize the performance of our website.
Marketing Cookies are used to track data for analytics and business purposes. This type of data is often collected and stored by a third party, such as Google Analytics. Data collected may be used to supply tailored ads when browsing the website.
The cookies used by Castlelake are listed below:
Functionality Cookies (Necessary)
| The domain that sets the cookie |
The name of the cookie |
Final data owner |
Purpose | Expiry |
|---|---|---|---|---|
| castlelakeaviation.com | JSESSIONID | Castlelake | Session cookie to store user settings related to browsing the website. | Session |
| castlelakeaviation.com | core.allowed | Castlelake | Stores which categories of cookie the website is authorized to use. | None |
| castlelakeaviation.com | com.plaudit |
Castlelake | Stores the user's country | None |
| castlelakeaviation.com | com.plaudit |
Castlelake | Stores the user's language | None |
Statistic Cookies
| The domain that sets the cookie |
The name of the cookie |
Final data owner |
Purpose | Expiry |
|---|---|---|---|---|
| castlelakeaviation.com | _ga and core.gacid | Used to distinguish users. | 2 year | |
| castlelakeaviation.com | _gat or _dc_gtm_<property-id> | Used to throttle request rate. | 1 Minute | |
| castlelakeaviation.com | _gid | Used to distinguish users. | 24 hours |
Marketing Cookies
| The domain that sets the cookie |
The name of the cookie |
Final data owner |
Purpose | Expiry |
|---|---|---|---|---|
| castlelakeaviation.com | IDE | The main purpose is for targeting/advertising. This cookie is associated with the DoubleClick for Publishers service from Google. | 1 Year | |
| castlelakeaviation.com | _gac_<property-id> | Contains Google Ads campaign related information for the user. | 90 days | |
| castlelakeaviation.com | gwcc | Unclassified | 3 Months |
How to Remove Cookies
You can reject cookies on your computer by selecting the appropriate settings in your browser. However, please be aware that without cookies you may not be able to use all of this website's features. Since cookies are saved by your browser, it is possible for you to view, change or delete any cookies that you desire.
If you do not wish to receive cookies from castlelakeaviation.com, you can modify your browser’s Cookie Policy using your browser’s settings. In common web browsers you can disable cookies or create a per-domain policy (e.g. allow cookies from some websites but block for others). You can also delete individual cookies, or all the cookies that your browser has stored. More information can be found in these guides:
- How to delete cookies in Google Chrome
- How to delete cookies in Mozilla Firefox
- How to delete cookies in Microsoft Edge
- How to delete cookies in Microsoft Internet Explorer
Links to Other Websites
This website contains links to other sites that are owned by third parties. When you leave our site, you agree to the policies and conditions of use of the new site. You understand that our policies and conditions of use do not apply to the new site.
Amendments
Castlelake reserves its right to modify this Privacy and Cookie Policy at any time at its sole discretion.
Governing Law
Your access and use of this website and the content hereof shall be governed and interpreted in accordance with the laws of the United States.